Chefs

MICRO-CREDENTIALS

Emotional Awareness in Leadership

$39.95

Restaurant & Catering Association have developed Emotional Awareness in Leadership specifically with the hospitality industry in mind. This credential offers the hospitality industry the ability to understand self-emotions and the emotions of others.

The topics covered in this credential are:

  • Understanding the concept of emotional intelligence

  • Understanding your personal emotions and how they affect others in business

  • Recognise and understand the emotional strengths and weaknesses of others

  • Utilise emotional intelligence within the hospitality industry

Gold Licence Caterers Accreditation

The Gold Licence Caterer’s Accreditation offers caterers the opportunity to differentiate their business from competitors by demonstrating their high level of professionalism, food safety and workplace standards. 

 

The criteria covers:

  • Proficient level of experience in the catering industry

  • Relevant industry experience

  • High level of food safety and workplace standards

  • High level of workplace standards

 

When tendering for State Government contracts, it is a requirement that any operator wishing to provide catering services in a venue either owned or controlled by the NSW Government must be the holder of an R&CA issued Gold Licence or hold the equivalent requirements.

 

For all the other states and territories, it provides an Accreditation that is endorsed by Restaurant & Catering Association and is judged by an external panel of hospitality professionals.

$159.95 (R&CA member price)

$569.95 (Non-members price)

Professional Gin

Restaurant & Catering Association in collaboration with ANANAS have developed Professional Gin. The course offers hospitality professionals the ability to demonstrate proficiency and mastery of gin’s history, production, must-know drinks of classics and modern times and the key brands across this growing category.

 

This micro credential enables hospitality professionals to prove proficiency and mastery in gin related beverages and knowledge across this important category.

 

The criteria covers:

  • Proficient level of experience in gin production, types and history

  • Proficient level of experience in recommendation and delivery of gin based cocktails and mixed drinks 

  • Proficient level of experience in multiple gin brands and their USPs, leading to improved selling and recommendation ability 

  • Relevant industry experience

  • High level of food safety and workplace standards

$49.95

COVID-19 Hospitality Best Practice Training

Restaurant & Catering Association have developed and designed the “COVID-19 Hospitality Best Practice” micro-credential to equip the industry with an online training tool that will assist in preparing them for returning to business.

The topics covered from this credential are:

  • Social distancing understanding

  • Creating a Social Distancing Plan (SDP) to suit your organisation

  • Staff induction for working during COVID-19

  • Working during COVID-19

  • Managing customers during social distancing

  • Cleaning premises and equipment during COVID-19

What you will receive:

  • Hospitality Business Blueprint

  • Employee temperature check release form

  • Hospitality best practice plan

  • Staff induction post COVID-19

  • Digital badge which can be added to your LinkedIn profile digital streams and CV and/or resume.

$24.95

Managing Customer Expectations 2020

Restaurant & Catering Association have developed and designed “Managing Customer Expectations” as a micro-cred to provide knowledge, understanding and assist businesses on best practices to re-open and help meet customer expectations during and post-COVID-19.

The topics covered in this credential are:

  • COVID-19 Hospitality Best Practice understanding

  • Managing customer understanding and expectations

  • Managing difficult situations and behaviours

  • Maintaining currency with health department directives

*Also receive FREE COVID-19 Checklist - Managing Customer expectation. This can be downloaded here.

 

$24.95

COVID-19 Hospitality Best Practice Training + Managing Customer Expectations 2020 Package

Complete both COVID-19 Hospitality Best Practice and Manage Customer Expectations in two micro-creds to set yourself up for best practice to reopen and meet customer expectations during and post COVID-19.

$39.95

Breathe In, Breathe Out

The hospitality industry is being impacted in ways that it has never been impacted before. There is an increase in stress, anxiety and uncertainty and we all in new territory. We are all dealing with the change in our lives and our work differently and it is more than ever important to look after ourselves, stay safe and support each other.

Learning Vault, our educational resource partner, have designed a four part series, called "Breathe In, Breathe Out" with the intention to deliver useful information that may be used in your daily life.

The topics cover: 

  • How to think about stressful topics

  • Take care of yourself

  • If I only had the time…

  • Money

FREE

 
Download Staff COVID-19 Checklist - Managing Customer expectations

© 2020 by Restaurant & Catering Australia.